CMHA Middlesex proudly offers a continuum of community-based mental health supports for individuals 16 and older across London, Strathroy, Exeter and Goderich.
Vision: An inclusive community with mental health and wellbeing for all.
Mission: We promote mental wellness through responsive and innovative services and empower individuals on their recovery journey.
Values: Accountability, Compassion, Integrity, Welcoming, Innovation, Inclusiveness.
If you would like to access our services, please visit the Get Help page.
Visit our Contact Us page for full contact information for all of our locations.
Annual Reports:
Audited Financial Statements:
2019/2020 Audited Financial Statement
2018/2019 Audited Financial Statement
Multi-Sector Service Accountability Agreement (MSAA):
2021-2022 MSAA CMHA Thames Valley
Strategic Plan:
CMHA-Middlesex-Strategic-Plan-printable-2015-2020
Principles of Care Statement
We are committed to responding to the needs of participants, staff and community stake-holders by ensuring that our programs and services are guided by evidence-based best and promising practices which have a demonstrative effectiveness and recovery orientation.
Accessibility for Ontarians with Disabilities:
CMHA Middlesex is committed to meetings its current and ongoing obligations under the Ontario Human Rights Code respecting non-discrimination.
CMHA Middlesex understands that obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its accessibility standards do not substitute or limit its obligations under the Ontario Human Rights Code or obligations to individuals with disabilities under any other law.
CMHA Middlesex is committed to complying with both the Ontario Human Rights Code and the AODA.
CMHA Middlesex is committed to excellence in providing programs and services to all individuals, including individuals with disabilities.
The Accessible Customer Service policies of CMHA Middlesex are consistent with the principles of independence, dignity, integration, and equality of opportunity for individuals with disabilities.
Notice of availability of documents
CMHA Middlesex will notify the public that documents related to accessible customer service are available upon request by emailing info@cmhamiddlesex.ca or by calling one of the CMHA Middlesex sites, or by physically attending one of the CMHA Middlesex sites.
CMHA Middlesex will provide these documents in an accessible format or with communication support, on request. We will consult with the individual making the request to determine the suitability of the format or communication support. We will provide the accessible format in a timely manner and at no additional cost to the individual requesting it.
Feedback
Feedback, including complaints regarding the way that CMHA Middlesex provides goods, services and facilities to people with disabilities, can be made and responded to through accessible formats and communication supports. Examples include:
- by emailing info@cmhamiddlesex.ca
- completing the feedback form
- fax to 519-668-3641
- regular mail to: CMHA Middlesex, 534 Queens Avenue, London, ON N6B 1Y6
- in person by attending one of the CMHA Middlesex sites
On request, CMHA Middlesex will assist an individual to provide feedback in a suitable format or with communication support.
All feedback will be directed to the CEO, and the response will be provided within five business days upon receipt of the feedback.
The feedback process is available to any person upon request.
Accessibility Plan:
CMHA-M-Multi-Year-Accessibility-Plan-2018-2022
